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HDH: COVID-19 Updates

Last updated: September 22, 2020

In continued support of UC San Diego students, on-campus housing communities will remain open and operational for Summer Session and fall quarter. Students can expect to see changes, including enhanced precautionary measures, to protect their health and well-being.  If public health considerations cause the university to request students to vacate on-campus housing, students will not be charged for the unused portion of their housing and dining contracts.

Undergraduate Housing Residents – Current and Incoming Fall 2020 Students

Move-In Period

Move-in is staggered over a 10-day period, beginning Sept. 19 through 28, 2020.

Residents will undergo testing for SARS-CoV-2 upon arrival. For undergraduates, testing will be conducted in two stages. After the initial test, students living in residential units will wear face coverings at all times except for when alone in their bedroom and in the shower. After everyone has arrived, there will be a second test. Once a second negative result is received by all students within the unit, they are no longer required to wear face coverings within their unit.

Once all units have cleared this hurdle, ‘residential pods’ will be formed by combining smaller residential units within the same building. Residents within a ‘pod’ will be able to visit each other in their units without masking, enabling small-group social interactions.

Testing

Testing during the move-in period is located at campus parking lot P102. Students need to sign up for testing and move-in times before arriving on campus. Move-in sign-up is in 15-minute increments. Students should plan to arrive in one vehicle with no more than two members of their moving party in order to allow for physical distancing. If the student is not driving the vehicle, they need to sit in the front passenger seat to aid in an efficient testing process.

Students will be checked in for testing upon arrival on campus on their specific move-in day. All vehicle occupants will be asked to confirm that they do not have symptoms of COVID-19 and have completed the 14-day quarantine period if they have recently traveled from Level 2 and 3 international locations as outlined in the San Diego Public Health Order. If members of the student’s moving party have symptoms consistent with COVID-19 on the day of move-in, they will not be able to enter the residential buildings. UC San Diego staff will also check to make sure that all vehicle occupants are wearing a face covering. Anyone coming to UC San Diego is required to wear a face covering while on campus in all spaces where people are in proximity of one another, both inside and outside. Campus residents will receive a free mask as part of the move-in and testing process. The student's moving party will need to self-screen for COVID-19 symptoms the day of their student’s scheduled move-in before coming to campus. If members of the student’s moving party have any symptoms on the day of their student’s scheduled move-in, they should not come to campus.

After checking in, students will be directed to one of multiple testing stations. Student Health Services plans to administer approximately 800 tests per day. After testing is complete, students will wait in a holding area until they receive confirmation that space is available in their residential college’s designated move-in parking area.

Move-In Logistics

Once at their residential college, only the student is allowed to check in to receive their keys. Moving party members must wait in their vehicle. Elevator use is restricted to one student or one student and their moving party at any given time. To minimize the number of people and to aid in physical distancing, moving party members will have 45 minutes to help their student unload their belongings from their vehicle and move into their room. Students should bring their own handcart if needed as carts will not be provided to maintain a contact-free move-in process.

During the move-in period, all dining will follow a to-go model.

Programming and Activities During the Move-In Period

Students will be asked to limit their interactions close to their residential college during the move-in period until testing is completed for the entire community. They are also asked to wear a face covering mask within their shared residential unit until the entire community receives their SARS-CoV-2 test results. The Residential Life team, with support from other campus partners, will be offering virtual programming and DIY activities during the move-in period. Students can also participate in virtual hikes, workouts and eSports, led by UC San Diego Recreation.

Daily Symptom and Exposure Screening and Required Testing

All undergraduate and graduate students coming to campus for educational, research, co-curricular, recreational or social activities (including all students living in university-owned housing) will receive free testing for SARS-CoV-2, the virus that causes COVID-19. Required testing will take place twice per month with each test at least 12 days apart and with no more than 16 days between tests. For clarification: “educational activities” includes attending a class as a student, but not as an instructor.

Should COVID-19 symptoms develop, the daily screener facilitates easy access to COVID-19 testing with an online self-scheduling process in MyStudentChart and results are available usually within 24-36 hours. All students are strongly encouraged to monitor for symptoms of COVID-19 and conduct a daily self-screening in order to consistently monitor their health and quickly seek testing, if the need arises.

Late Arrivals

Students who miss their scheduled move-in time and date will need to arrive at the testing site the following morning. Overnight stay options are available with local hotels at pre-negotiated rates. Students would be responsible for these costs.

Students who miss their scheduled move-in time and date on Sept. 28 will need to go to the Price Center testing site on Sept. 29. They will only be allowed to move in if their Qwik Pass says “Sept. 28, 2020”. 

Students moving in after Sept. 28 will need to quarantine in designated housing for 14 days prior to moving into their fall housing assignment. Students arriving after Sept. 28 must notify their Residence Life Office of their arrival date. Housing will send instructions on how to apply for the 14-day quarantine housing and information on signing up for a SARS-CoV-2 test on their 14th day. Results are available usually within 24-36 hours. If results are negative, students will be sent instructions on how to move into their fall housing assignment.

Fall Quarter 2020

Housing

Is on-campus housing open for Fall Quarter 2020?

Yes. On-campus housing communities and dining facilities will remain open with enhanced precautionary measures to help protect the health and well-being of students, faculty and staff.

How many students will be assigned to a bedroom?

Based on recent guidance from the State, on-campus housing moved to reduced occupancy for at least the fall quarter of the 2020-21 academic year. Residence hall (suite) and apartment occupancy is limited to one student per bedroom for fall quarter if guidance allows. HDH intends to assign roommates to double rooms beginning winter quarter. For fall quarter only, students are only required to pay the double room rate. However, starting in winter quarter, single and double occupancy rates will again apply (meaning that students living in single rooms will be required to pay single room rates).

Will housing guarantees be accommodated?

Students who are eligible for a two-year housing guarantee and completed the housing application by the deadline will be offered a housing contract for the 2020-21 academic year.

Will canceling my 2020-2021 contract impact my financial aid?

If a student cancels their 2020-2021 housing contract and is on financial aid, this could result in a reduction to the cost of attendance and a likely reduction to their financial aid. Please visit the COVID-19 and Impact on Financial Aid and Scholarships page for more information.

Can I have visitors in my suite or apartment?

Visitors to residential units are not allowed. This restriction does not apply to necessary caregivers.

Can I choose to cancel my Fall Quarter 2020 housing contract?

If you would like to cancel your Fall Quarter 2020 housing contract, please log in to the Housing Portal and submit a 2020-2021 Housing Cancellation request.

Waitlist

Can I still apply for housing for the 2020-21 academic year if I missed the deadline or don’t have a guarantee?

Yes. You can now apply to join the waitlist for a 2020-21 on-campus housing contract. Students on the waitlist will be offered a housing contract that begins in September. The waitlist for winter quarter will open in November.

Isolation Housing

What happens if a student tests positive?

In the event a student living in on-campus housing tests positive at any time during the academic year, they will be moved to designated on-campus isolation housing, where basic needs will be met and food will be delivered to the unit. They will also receive care from Student Health and Well-being Services.

Will a student be charged for isolation housing?

Students with an on-campus housing contract will not be charged for isolation housing. Students will be charged for meals and market orders delivered to their isolation housing. 

How will a student be charged for their meals in isolation housing?

Meal charges will be applied to the student’s dining plan. Students without a dining plan will be billed through their housing account.

What is the cost of a meal?

Meals will be delivered to isolation housing and cost $8 for breakfast, $11 for lunch and $11 for dinner.

International Travelers and Quarantine Housing

I am returning from an international location. What do I need to do?

As of July 1, San Diego County Public Health Order is requiring a 14-day quarantine period for travel from Level 2 or 3 international locations.

Can I complete my quarantine period in on-campus housing?

Students with a housing contract can complete the quarantine period in specially designated on-campus housing with no additional housing fees. Students will be charged for meals and market orders that will be delivered to the housing unit during quarantine. Students should indicate their needs for quarantine housing and any dietary needs on their Housing Portal (under “Quarantine Housing For Students Arriving From International Locations”).

What is the deadline to apply for international quarantine housing?

Please sign up as soon as your travel details are confirmed.

How will a student be charged for their meals in quarantine housing?

Meal charges will be applied to the student’s dining plan. Students without a dining plan will be billed through their housing account.

What is the cost of a meal?

Meals will be delivered to quarantine housing and cost $8 for breakfast, $11 for lunch and $11 for dinner.

What is provided in quarantine housing?

Students in quarantine housing are assigned to fully furnished apartments, with two sets of linen, a pillow, toilet paper, soap and shampoo. There is a microwave and refrigerator in the kitchen. A desk and chair are provided in the bedroom. Wi-Fi and cable are included.

Will I have access to a laundry facility?

Please plan on packing the necessities you will need for 10 to 14 days as you will not have access to common laundry facilities. You can request laundry soap through the dining market to hand-wash your clothing.

Will cleaning services be provided?
For safety purposes, only trash pickup will be provided. Contactless trash pickup will be coordinated with the student.

Can I have deliveries/packages sent to my quarantine housing unit?
Delivery services and vendors will not have access to the quarantine building.

Will I be tested when I arrive and/or leave quarantine housing?

Students will not be tested when they move into quarantine housing since they will be in quarantine. Students will undergo SARS-CoV-2 testing towards the end of the quarantine period and will need to receive a negative result before they can move to their fall assignment.

Where will I live when I finish my quarantine on campus before traditional fall housing move-in begins?

You may remain in quarantine housing, without charge, until you move to your permanent fall assignment. SARS-CoV-2 testing will occur prior to moving to your permanent fall location.

I have a contract, but I plan to self-quarantine with friends. Do I have to self-quarantine in San Diego when I arrive, or can I do this anywhere in the U.S.?

Students need to comply with applicable county health related orders, which may permit them to complete their 14-day quarantine off campus.

Can I quarantine at a hotel?

Yes. Options are available with local hotels at pre-negotiated rates. Students would be responsible for these costs.

What are check-in hours for quarantine housing? Are weekends included?

Arrival times are scheduled between 8 a.m. to 7 p.m. You will select your arrival time when applying. All students will receive specific move-in instructions on where to go to pick up their move-in packet. We will be using lock boxes to set up for your arrival.

What if I arrive after these hours?

Your move-in instructions will provide the location to pick up your move-in packet after hours. There will be a staff member available by phone should you have a concern accessing the information.

I will have a car. Where do I park?

You will be responsible for securing your own parking permit during quarantine housing. housing. Visit the Transportation Services website for more information.

Will someone be able to help me move in? Are carts available?

You will need to be able to move whatever belongings you bring with you to quarantine housing and then again to your permanent location. Carts will not be available to limit contact. We encourage you to plan accordingly. Please note that quarantine housing is furnished.

Enhanced Precautionary Measures

What enhanced precautionary steps are being taken in residential areas?

Students will be required to wear a face covering outside of their apartment or suite. Common spaces (lobbies, mailrooms, study rooms, etc.) will be marked with physical distancing aids that are at least 6 feet apart to avoid congestion. Building access will be restricted to residents only.

Public areas (lobbies, meeting rooms, study rooms, laundry rooms, restrooms, etc.) and high-touch areas (door handles, elevator buttons, etc.) will be disinfected daily and frequently. Indoor public areas and dining facilities will use a cleaning system that pairs an electrostatic sprayer with disinfectants and sanitizers. Hand sanitizer will be available at various entry points, dining facilities, study and other public areas. All buildings with forced air heating and/or cooling will receive filter upgrades to help decrease the risk of airborne infection transmission by limiting the distribution of aerosols and the risk of COVID-19 transmission through the air.

Dining

Will dining facilities and markets be open for fall quarter?

Yes. Dining facilities and markets will be open. Seating options in dining facilities will be based on San Diego County Public Health orders. Entry into facilities will be controlled to limit crowds and facilitate physical distancing. Hand sanitizer dispensers will be placed at the entrance of all dining facilities and markets. Physical distancing aids will be placed at food platform queue lines and facility entry points to avoid congestion. All payments will move to cashless transactions and near-field communication card readers for reduced contact at point of sale for students and employees.

Will mobile ordering be available for fall quarter?

Yes. Students will be able to utilize Dining Services’ robust mobile ordering platform, Triton2Go, to place their orders in advance to help limit crowds and wait time.

Maintenance and IT Services

Can I still submit a Fix-It request for maintenance and/or IT assistance?

Yes. Maintenance and IT personnel will continue to respond to all requests with the added precaution of using PPE and maintaining physical distance (at least 6 feet) while service is conducted. Contractors will be expected to adhere to prevailing COVID-19 directives.

Is there enough bandwidth for me to take my classes from my room?

Yes. Residential networks are being upgraded this summer to ensure Wi-Fi connectivity that will allow residents to access classes remotely from their rooms. Devices will need to be wireless in residential areas.

Winter Quarter 2021

Housing

What if I don’t move on campus this fall quarter, but want to live on campus starting Winter Quarter 2021?

If you currently hold a 2020-2021 housing contract but do not intend to live on campus for Fall Quarter 2020, you will need to cancel that contract by visiting the Housing Portal and filling out a 2020-2021 Housing Cancellation Request. If you would like to live on campus starting Winter Quarter 2021, you can apply for the Winter Quarter 2021 housing waitlist when the application opens up in November. We are unsure how many spaces, if any, will be available for Winter Quarter 2021. Students who have a guarantee remaining will receive priority.

How do I apply for housing for Winter Quarter 2021?

The Winter Quarter 2021 housing waitlist typically opens up in early November. We recommend regularly checking our Housing Waitlist page to stay updated.

What resources are available to me?
Any student who is experiencing challenges related to their basic needs — access to nutritious food, stable housing and financial wellness resources — should contact basicneeds@ucsd.edu or 858.246.2632.

 

Graduate and Family Housing Residents

Move-In and Testing

Students arriving on or after Aug. 12 who will be residing on campus for the fall will be provided a free SARS-CoV-2 test as part of the move-in process. The goal is to identify and isolate any asymptomatic individuals who could unintentionally spread the virus. Students will have 48 hours to complete testing once they arrive on campus. Test results will be available usually within 24-36 hours in their MyStudentChart. Students will be asked to limit their interactions to their apartment and are asked to wear a face covering in their shared housing unit until they receive their SARS-CoV-2 test results.

Students residing on campus prior to Aug. 12 were offered a one-time asymptomatic test. A limited number of asymptomatic tests are available each day. Students were contacted directly by email to self-schedule testing at a UC San Diego Health location at no cost to the student.

Daily Symptom and Exposure Screening and Required Testing

All undergraduate and graduate students coming to campus for educational, research, co-curricular, recreational or social activities (including all students living in university-owned housing) will receive free testing for SARS-CoV-2, the virus that causes COVID-19. Required testing will take place twice per month with each test at least 12 days apart and with no more than 16 days between tests. For clarification: “educational activities” includes attending a class as a student, but not as an instructor.

Should COVID-19 symptoms develop, the daily screener facilitates easy access to COVID-19 testing with an online self-scheduling process in MyStudentChart and results are available usually within 24-36 hours. All students are strongly encouraged to monitor for symptoms of COVID-19 and conduct a daily self-screening in order to consistently monitor their health and quickly seek testing, if the need arises.

Housing

When will Graduate and Family Housing contracts be offered?

Graduate and Family Housing contracts are issued year-round, including during summer months. Contract issuance in these communities will continue in this manner.

My rental term is expiring soon. Can I request a temporary extension?

Students whose rental terms are expiring in the next few weeks may submit a request for a temporary extension, granted on a case-by-case basis. The appeal process can be started here.

Can I have visitors in my suite or apartment?

Visitors to residential units are not allowed. This restriction does not apply to necessary caregivers.

International Travelers and Quarantine Housing

I am returning from an international location. What do I need to do?

As of July 1, San Diego County Public Health Order is requiring a 14-day quarantine period for travel from Level 2 or 3 international locations. Graduate students can quarantine in their apartment if living by themselves or with members of the same household, and will need to arrange with a local grocery store for deliveries.

Students sharing a space with non-household members will be placed in quarantine housing and would follow the process as outlined below.

Can I complete my quarantine period in on-campus housing?

Students with a housing contract can complete the quarantine period in specially designated on-campus housing with no additional housing fees. Students will be charged for meals and market orders that will be delivered to the housing unit during quarantine. Students should indicate their needs for quarantine housing and any dietary needs on their Housing Portal (under “Quarantine Housing For Students Arriving From International Locations”).

What is the deadline to apply for international quarantine housing?

Please sign up as soon as your travel details are confirmed.

How will a student be charged for their meals in quarantine housing?

Meal charges will be applied to the student’s dining plan. Students without a dining plan will be billed through their housing account.

What is the cost of a meal?

Meals will be delivered to quarantine housing and cost $8 for breakfast, $11 for lunch and $11 for dinner.

Can I quarantine at a hotel?

Yes. Options are available with local hotels at pre-negotiated rates. Students would be responsible for these costs.

What is provided in quarantine housing?

Students in quarantine housing are assigned to fully furnished apartments, with two sets of linen, a pillow, toilet paper, soap and shampoo. There is a microwave and refrigerator in the kitchen. A desk and chair are provided in the bedroom. Wi-Fi and cable are included.

Will I have access to a laundry facility?

Please plan on packing the necessities you will need for 10 to 14 days as you will not have access to common laundry facilities. You can request laundry soap through the dining market to hand-wash your clothing.

Will cleaning services be provided?
For safety purposes, only trash pickup will be provided. Contactless trash pickup will be coordinated with the student.

Can I have deliveries/packages sent to my quarantine housing unit?
Delivery services and vendors will not have access to the quarantine building.

Where will I live when I finish my quarantine on campus?

You may remain in quarantine housing, without charge, until you move to your apartment in Graduate and Family Housing.

I have a contract, but I plan to self-quarantine with friends. Do I have to self-quarantine in San Diego when I arrive, or can I do this anywhere in the U.S.?

Students need to comply with applicable county health related orders, which may permit them to complete their 14-day quarantine off campus.

What are check-in hours for quarantine housing? Are weekends included?

Arrival times are scheduled between 8 a.m. to 7 p.m., but we offer an after-hour option. You will select your arrival time when applying. All students will receive specific move-in instructions on where to go to pick up their move-in packet. We will be using lock boxes to set up for your arrival.

What if I arrive after these hours?

Your move-in instructions will provide the location to pick up your move-in packet after hours. There will be a staff member available by phone should you have a concern accessing the information.

I will have a car. Where do I park?

You will be responsible for securing your own parking permit during quarantine housing. Visit the Transportation Services website for more information.

Will someone be able to help me move in? Are carts available?

You will need to be able to move whatever belongings you bring with you to quarantine housing and then again to your permanent location. Carts will not be available to limit contact. We encourage you to plan accordingly. Please note that quarantine housing is furnished.

Isolation Housing

What happens if a student tests positive?

In the event a student living in on-campus housing tests positive at any time during the academic year, they will be moved to designated on-campus isolation housing, where basic needs will be met and food will be delivered to the unit. They will also receive care from Student Health and Well-being Services.

Will a student be charged for isolation housing?
Students with an on-campus housing contract will not be charged for isolation housing. Students will be charged for meals and market orders delivered to their isolation housing.

How will I be charged for my meals?

Students will be billed through their housing account.

What is the cost of a meal?

Meals will be delivered to isolation housing and cost $8 for breakfast, $11 for lunch and $11 for dinner.

Amenities

When will amenities reopen in Graduate and Family Housing?

HDH has been able to reopen outdoor seating areas (fire pits, loungers, etc.) and barbecue grill areas with appropriate physical distancing guidelines. We do not have a projected reopening date for fitness centers, community pools or playground areas. Openings will be based on being able to meet guidelines provided by San Diego County. Reopening of additional amenities is under regular evaluation.