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HDH: COVID-19 Updates

Last updated: November 19, 2020

In continued support of UC San Diego students, on-campus housing communities will remain open and operational for fall quarter. Students can expect to see changes, including enhanced precautionary measures, to protect their health and well-being.  If public health considerations cause the university to request students to vacate on-campus housing, students will not be charged for the unused portion of their housing and dining contracts.

Undergraduate Housing Residents – Current and Incoming Fall 2020 Students

Screening and Testing

All undergraduate students living on campus must conduct daily symptom and exposure screening. They are also required to participate in free asymptomatic testing twice a month (every 12-16 days). Students will receive a reminder email and must schedule the test themselves online.

Sequestration Following Unmasked Off-Campus Activity
Any student who resides in campus-operated housing and who engages in any off-campus unmasked activity (sharing a meal, recreational activities, gatherings, etc.) is required to sequester for 14 days within their residential unit upon returning to campus. Sequestration requires the individual not only to be masked and distanced within the residential unit (with the exception of their personal bedroom and the shower) and to complete the daily screener, but also undergo additional COVID-19 testing on Days 1, 5 and 10 after returning to campus.

Residential students needing to leave campus for a period of more than 18 hours or overnight will have to notify their Residential Life staff by clicking on the Housing Portal and going to the Returning Home After Move-In link. Completing this form will also generate an email to the Vice Chancellor of Student Affairs.

Fall Break

Option #1: Staying on Campus for Fall Break

Students are recommended and welcome to stay on campus over fall break! One market and dining location, remote activities and health services will remain open to provide support. Students can continue their in-person courses, research and activities after fall break as before.

Dining Hours of Operation for Fall Break

  • Café Ventanas:
    • 22-25: Standard hours
    • 26-27: 12-6 p.m.
    • 28: 12-8 p.m.
  • Seventh Market:
    • 22-25: Standard hours
    • 26-28: 9 a.m.-5:30 p.m.

All market and dining locations will resume fall quarter operating hours on Nov. 29.

Students who remain on campus but leave for a meal or other recreational activities with others where they have to remove their face covering will need to sequester and resume wearing a face covering in their residential unit for 14 days, with testing on Days 1, 5 and 10.

Option #2: Heading Home for Fall Break and Returning to Campus at the Start of Winter Quarter 2021

Students who choose to leave campus for fall break, stay home for the rest of fall quarter, and return to campus at the start of Winter Quarter 2021 will receive a room credit on their housing accounts that will be applied to winter quarter housing charges.

The “Returning Home after Move-In Process” form in the Housing Portal must be completed by Nov. 20 to receive room credit.

Option #3: Heading Home for Fall Break and Returning to Campus for the Rest of Fall Quarter

Students planning to head home for fall break are asked to consider remaining at home through the rest of fall quarter.

Students who choose to leave for fall break and return to campus for the remainder of fall quarter will need to notify their Residential Life staff by clicking on the Housing Portal and going to the “Returning Home after Move-In” link.

Upon their return to campus, students will need to sequester for 14 days and wear a face covering inside their residential unit at all times (except when alone in their bedroom or in the shower).

Option #4: Heading Home for Fall Break and Staying Home for the Remainder of the Academic Year

Students who choose to leave campus for fall break and intend to stay home for the rest of fall quarter and the remainder of the academic year should submit a housing contract termination request through the Housing Portal.

By choosing this option, their housing and dining charges will be prorated based on their approved housing contract termination date and effective for the remainder of the academic year. They will also need to completely move their belongings out of their space prior to leaving campus. If a housing contract termination request is not submitted and a student chooses to stay home during winter quarter, they will still be financially responsible (room and dining charges) for that space.

Winter Break

On-campus housing will remain open during winter break at no additional cost for students who are unable to return home due to various reasons. One market and dining location will remain open to provide support. Students can continue their in-person courses, research and activities after winter break as before.

Dining Hours of Operation for Winter Break

  • Café Ventanas
    • 20-23: 12-8 p.m.
    • 24-25: 12-6 p.m.
    • 26-30: 12-8 p.m.
    • 31-Jan. 1: 12-6 p.m.
    • 2: 12-8 p.m.
  • Seventh Market
    • Dec. 20-Jan. 2: 9 a.m.-5:30 p.m.

All market and dining locations will resume fall quarter operating hours on Jan. 3.

Students who remain on campus but leave for a meal or other recreational activities with others where they have to remove their face covering will need to sequester and resume wearing a face covering in their residential unit for 14 days, with testing on Days 1, 5 and 10.

Fall Quarter 2020

Housing

Is on-campus housing open for Fall Quarter 2020?

Yes. On-campus housing communities and dining facilities will remain open with enhanced precautionary measures to help protect the health and well-being of students, faculty and staff.

How many students will be assigned to a bedroom?

Based on recent guidance from the State, on-campus housing moved to reduced occupancy for at least the fall quarter of the 2020-21 academic year. Residence hall (suite) and apartment occupancy is limited to one student per bedroom for fall quarter if guidance allows. HDH intends to assign roommates to double rooms beginning winter quarter. For fall quarter only, students are only required to pay the double room rate. However, starting in winter quarter, single and double occupancy rates will again apply (meaning that students living in single rooms will be required to pay single room rates).

Will housing guarantees be accommodated?

Students who are eligible for a two-year housing guarantee and completed the housing application by the deadline will be offered a housing contract for the 2020-21 academic year.

Will canceling my 2020-2021 contract impact my financial aid?

If a student cancels their 2020-2021 housing contract and is on financial aid, this could result in a reduction to the cost of attendance and a likely reduction to their financial aid. Please visit the COVID-19 and Impact on Financial Aid and Scholarships page for more information.

Can I choose to terminate my Fall Quarter 2020 housing contract?

Students who have an extenuating circumstance necessitating a contract termination will need to log in to the Housing Portal and submit a 2020-2021 Housing Contract Termination Request form. The request will be reviewed along with any accompanying documentation and a decision will be sent to the student within three (3) business days.

Can I have visitors in my suite or apartment?

Visitors to residential units are not allowed. This restriction does not apply to necessary caregivers. 

Isolation Housing

What happens if a student tests positive?

In the event a student living in on-campus housing tests positive at any time during the academic year, they will be moved to designated on-campus isolation housing, where basic needs will be met and food will be delivered to the unit. They will also receive care from Student Health and Well-being Services.

Will a student be charged for isolation housing?

Students with an on-campus housing contract will not be charged for isolation housing. Students will be charged for meals and market orders delivered to their isolation housing. 

How will a student be charged for their meals in isolation housing?

Meal charges will be applied to the student’s dining plan. Students without a dining plan will be billed through their housing account.

What is the cost of a meal?

Meals will be delivered to isolation housing and cost $8 for breakfast, $11 for lunch and $11 for dinner.

Interstate/International Travelers and Quarantine Housing

I am arriving from another state/international location for winter quarter. What do I need to do?

Interstate/international travelers will need to participate in sequestering in their on-campus housing (instead of quarantine housing) when they arrive for winter quarter.

Enhanced Precautionary Measures

What enhanced precautionary steps are being taken in residential areas?

Students will be required to wear a face covering outside of their apartment or suite. Common spaces (lobbies, mailrooms, study rooms, etc.) will be marked with physical distancing aids that are at least 6 feet apart to avoid congestion. Building access will be restricted to residents only.

Public areas (lobbies, meeting rooms, study rooms, laundry rooms, restrooms, etc.) and high-touch areas (door handles, elevator buttons, etc.) will be disinfected daily and frequently. Indoor public areas and dining facilities will use a cleaning system that pairs an electrostatic sprayer with disinfectants and sanitizers. Hand sanitizer will be available at various entry points, dining facilities, study and other public areas. All buildings with forced air heating and/or cooling will receive filter upgrades to help decrease the risk of airborne infection transmission by limiting the distribution of aerosols and the risk of COVID-19 transmission through the air.

Dining

Will dining facilities and markets be open for fall quarter?

Yes. Dining facilities and markets will be open. Seating options in dining facilities will be based on San Diego County Public Health orders. Entry into facilities will be controlled to limit crowds and facilitate physical distancing. Hand sanitizer dispensers will be placed at the entrance of all dining facilities and markets. Physical distancing aids will be placed at food platform queue lines and facility entry points to avoid congestion. All payments will move to cashless transactions and near-field communication card readers for reduced contact at point of sale for students and employees.

Will mobile ordering be available for fall quarter?

Yes. Students will be able to utilize Dining Services’ robust mobile ordering platform, Triton2Go, to place their orders in advance to help limit crowds and wait time.

Maintenance and IT Services

Can I still submit a Fix-It request for maintenance and/or IT assistance?

Yes. Maintenance and IT personnel will continue to respond to all requests with the added precaution of using PPE and maintaining physical distance (at least 6 feet) while service is conducted. Contractors will be expected to adhere to prevailing COVID-19 directives.

Is there enough bandwidth for me to take my classes from my room?

Yes. Residential networks are being upgraded this summer to ensure Wi-Fi connectivity that will allow residents to access classes remotely from their rooms. Devices will need to be wireless in residential areas.

Winter Quarter 2021

Housing

What will on-campus housing look like for winter quarter?

In light of the recent rise in positive cases in San Diego County and across the country, we will remain at single occupancy for Winter Quarter 2021. All decisions are led by consideration of the health and safety of students, employees and local communities.

How do I apply for housing for Winter Quarter 2021?

The waitlist is now available on the Waitlist Portal. However, due to limited availability, priority will be provided to students with housing insecurity (need-based, housing instability, or housing quality); students taking classes on campus; and students with scholarships that provide four years of housing guarantee or mandates living on campus as a condition of their scholarship. A lottery system will be in place for the remainder of the applicants, with priority provided to first- and second-year students, including transfer students.

We currently have a limited number of vacant rooms which will be offered to students on the waitlist for winter quarter. Students who apply for housing by Nov. 30, 2020 will receive preference. This will allow us to start the room assignment process. Attempts will be made to place students close to their college, but they may not necessarily live in the area due to space availability.

I am currently in a room designed as a single (only one bed in my room). Will I be assigned a roommate?

No. You will not be assigned a roommate. Your winter quarter billing will reflect the single room rate.

I am currently in a room designed as a double (two beds). Will I be assigned a roommate?

For winter quarter, if a resident is assigned to a double room that is temporarily being assigned for use as a single room, the second set of furniture will remain in place. In addition, UC San Diego intends to assign roommates to those rooms beginning Spring Quarter 2021. For winter quarter, students will only be required to pay the double room rate. However, starting in spring quarter, single and double occupancy rates will again apply (meaning that students living in single rooms will be required to pay single room rates).

What additional precautionary measures will the campus make to support additional housing?

In addition to current enhanced precautionary measures, the campus will be increasing asymptomatic testing, moving from twice a month to weekly, as well as increasing the scale of wastewater monitoring by increasing the frequency and number of monitoring stations on campus.

What resources are available to me? 

Any student who is experiencing challenges related to their basic needs — access to nutritious food, stable housing and financial wellness resources — should contact basicneeds@ucsd.edu or 858.246.2632. 

Graduate and Family Housing Residents

Move-In and Testing

Students who arrive after Aug. 12 and are residing in campus-operated housing (HDH) for the fall will be provided a free SARS-CoV-2 test as part of the move-in process. The goal is to identify and isolate any asymptomatic individuals who could unintentionally spread the virus. Students will have 48 hours to complete testing once they arrive on campus. Test results will be available usually within 24-36 hours in their MyStudentChart. Students will be asked to limit their interactions to their apartment and are asked to wear a face covering in their shared housing unit until they receive their SARS-CoV-2 test results.

Daily Symptom and Exposure Screening and Required Testing

All graduate students living on campus must conduct daily symptom and exposure screening. They are also required to participate in free asymptomatic testing twice a month (every 12-16 days). Students will receive a reminder email and must schedule the test themselves online.

Housing

When will Graduate and Family Housing contracts be offered?

Graduate and Family Housing contracts are issued year-round, including during summer months. Contract issuance in these communities will continue in this manner.

My rental term is expiring soon. Can I request a temporary extension?

Students whose rental terms are expiring in the next few weeks may submit a request for a temporary extension, granted on a case-by-case basis. The appeal process can be started here.

Can I have visitors in my suite or apartment?

Visitors to residential units are not allowed. This restriction does not apply to necessary caregivers.

International Travelers and Quarantine Housing

I am returning from an international location. What do I need to do?

As of July 1, San Diego County Public Health Order is requiring a 14-day quarantine period for travel from Level 2 or 3 international locations. Graduate students can quarantine in their apartment if living by themselves or with members of the same household, and will need to arrange with a local grocery store for deliveries.

Students sharing a space with non-household members will be placed in quarantine housing and would follow the process as outlined below.

Can I complete my quarantine period in on-campus housing?

Students with a housing contract can complete the quarantine period in specially designated on-campus housing with no additional housing fees. Students will be charged for meals and market orders that will be delivered to the housing unit during quarantine. Students should indicate their needs for quarantine housing and any dietary needs on their Housing Portal (under “Quarantine Housing For Students Arriving From International Locations”).

What is the deadline to apply for international quarantine housing?

Please sign up as soon as your travel details are confirmed.

How will a student be charged for their meals in quarantine housing?

Meal charges will be applied to the student’s dining plan. Students without a dining plan will be billed through their housing account.

What is the cost of a meal?

Meals will be delivered to quarantine housing and cost $8 for breakfast, $11 for lunch and $11 for dinner.

Can I quarantine at a hotel?

Yes. Options are available with local hotels at pre-negotiated rates. Students would be responsible for these costs.

What is provided in quarantine housing?

Students in quarantine housing are assigned to fully furnished apartments, with two sets of linen, a pillow, toilet paper, soap and shampoo. There is a microwave and refrigerator in the kitchen. A desk and chair are provided in the bedroom. Wi-Fi and cable are included.

Will I have access to a laundry facility?

Please plan on packing the necessities you will need for 10 to 14 days as you will not have access to common laundry facilities. You can request laundry soap through the dining market to hand-wash your clothing.

Will cleaning services be provided?
For safety purposes, only trash pickup will be provided. Contactless trash pickup will be coordinated with the student.

Can I have deliveries/packages sent to my quarantine housing unit?
Delivery services and vendors will not have access to the quarantine building.

Where will I live when I finish my quarantine on campus?

You may remain in quarantine housing, without charge, until you move to your apartment in Graduate and Family Housing.

I have a contract, but I plan to self-quarantine with friends. Do I have to self-quarantine in San Diego when I arrive, or can I do this anywhere in the U.S.?

Students need to comply with applicable county health related orders, which may permit them to complete their 14-day quarantine off campus.

What are check-in hours for quarantine housing? Are weekends included?

Arrival times are scheduled between 8 a.m. to 7 p.m., but we offer an after-hour option. You will select your arrival time when applying. All students will receive specific move-in instructions on where to go to pick up their move-in packet. We will be using lock boxes to set up for your arrival.

What if I arrive after these hours?

Your move-in instructions will provide the location to pick up your move-in packet after hours. There will be a staff member available by phone should you have a concern accessing the information.

I will have a car. Where do I park?

You will be responsible for securing your own parking permit during quarantine housing. Visit the Transportation Services website for more information.

Will someone be able to help me move in? Are carts available?

You will need to be able to move whatever belongings you bring with you to quarantine housing and then again to your permanent location. Carts will not be available to limit contact. We encourage you to plan accordingly. Please note that quarantine housing is furnished.

Isolation Housing

What happens if a student tests positive?

In the event a student living in on-campus housing tests positive at any time during the academic year, they will be moved to designated on-campus isolation housing, where basic needs will be met and food will be delivered to the unit. They will also receive care from Student Health and Well-being Services.

Will a student be charged for isolation housing?
Students with an on-campus housing contract will not be charged for isolation housing. Students will be charged for meals and market orders delivered to their isolation housing.

How will I be charged for my meals?

Students will be billed through their housing account.

What is the cost of a meal?

Meals will be delivered to isolation housing and cost $8 for breakfast, $11 for lunch and $11 for dinner.

Amenities

When will amenities reopen in Graduate and Family Housing?

HDH has been able to reopen outdoor seating areas (fire pits, loungers, etc.) and barbecue grill areas and playgrounds with appropriate physical distancing guidelines. UC San Diego Recreation and HDH have worked together to open the Mesa Nueva pool and the outdoor gym area at Mesa Nueva. Reservations are required and can be made through recreation.ucsd.edu/return-to-rec/.

Openings of study spaces and community lounges will be based on being able to meet guidelines provided by San Diego County. Reopening of additional amenities is under regular evaluation.